By realmnova 
According to a recent joint study by Harvard University and Massachusetts University of Technology on the intelligence aspects of AI Modelling (Emotional Inteligence, EI), advanced AI models such as ChatGPT-4, Claude 4 Opus have been found to perform beyond human averages in emotional intelligence tests.
Research published in the Journal of Communication Psychology shows interesting findings: Generating AI models such as ChatGPT not only present intelligence, but also transcend humans in intelligence testing. The study covered six mainstream large language models – ChatGPT-4, ChatGPT-o1, Gemini 1.5 Flash, Claude 3.5 Haiku, Copilot 365 and DeepSeek V3.
Research uses standardized tools such as MSCEIT (Mayer-Salovey-Caruso Emotional Intelligence Test) to assess the performance of AI models in emotional awareness, understanding, management and social applications. The test scenario is a reality of high emotional tension to see how the model reacts based on emotional context.
As a result, researchers were shocked that all LLM models performed significantly better than human testers. ChatGPT-4 is particularly prominent in synergetic simulations (e.g. responding to grief or anger) that generate emotional responses close to humans. Claude 4 Opus scored the highest in social situation analyses (e.g., workplace conflicts) and showed a nuanced emotional insight.
Researchers have further requested ChatGPT-4 to create new EI test topics, which, after being validated by humans, retain the same advantages. The Senior Fellow, Marcello Mortillaro, said: “Big language models can not only select the best answers from the available options, but can also generate new scenarios adapted to target situations. This reinforces the view that LLMs, represented by ChatGPT, have emotional knowledge and are capable of emotional reasoning.”
At a time when technology is increasingly breaking through the realm of human exclusiveness, AI intelligence discoveries have far-reaching implications for enhancing human skills in sensitive areas such as conflict management and coaching.